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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dr. Kay Thomas

May 15, 2023

5  out of  5 rating by Dr. Kay Thomas
"My family and I have conducted business with Ruby Miller for over 25 years. She is genuine person who looks out for people in the Oak Ridge and surrounding community. She is an amazing leader and professional which is evident in those who work in her office. Living out of state has its challenges but if there was anything I needed and Ms. Miller was not available, her staff have always been willing to help solve any issues and provide guidance. She truly looks out for your best interests and those in your family."

Tom Beehan

April 7, 2023

5  out of  5 rating by Tom Beehan
"Ruby, thanks for taking care of our family’s insurance needs. Great customer service!"

Dr Redmond

April 6, 2023

5  out of  5 rating by Dr Redmond
"When I think of professional service I think of Mrs Ruby Miller and staff with State Farm. I have always received nothing but quality service with a friendly smile and a willingness to make sure that my needs are met and questions answered. It never seems a bother for them to answer my questions. I give her the highest recommendation especially if you want quality professional service."

Diana W

October 2, 2022

5  out of  5 rating by Diana W
"Ms. Ruby Miller and staff are very personable and professional. As a customer for many years I have been very satisfied with the services that have been provided and that I continue to receive. If you ever need anyone that is very caring, trustworthy and knowledgeable for your insurance needs there is no better place. Why go anywhere else Ruby Miller and staff with State Farm are the BEST!!!!"

Rebekah Parchman

September 28, 2022

5  out of  5 rating by Rebekah Parchman
"I couldn’t be more happier. State Farm has done me good for years. Nice and friendly people and always willing to help. Look forward to many more years with them!"

Alegre Whitaker

August 4, 2022

5  out of  5 rating by Alegre Whitaker
"AWSOME customer service"

Samantha Oran Cross (Samie)

July 30, 2020

5  out of  5 rating by Samantha Oran Cross (Samie)
"I've worked for Ruby nearly six months now & I'm so proud to be a part of this team!"

Brian Webber

July 15, 2020

5  out of  5 rating by Brian Webber
"It doesn't get better than this. Every time I was in need, Ruby Miller came through. Awesome"

Adam Brewer

November 22, 2019

5  out of  5 rating by Adam Brewer
"They always make time to help you and respond. Highly reccomend this branch."

Tj Jackson

November 15, 2019

5  out of  5 rating by Tj Jackson
"Ruby is the best"

Horace Miller

December 17, 2018

5  out of  5 rating by Horace Miller
"State farm refinances car loans."

Latasha Miller

October 15, 2018

5  out of  5 rating by Latasha Miller
"I have all my insurance needs with State Farm. Very professional and knowledgeable staff. Welcoming environment"

Mary Ellen Frost

August 8, 2018

5  out of  5 rating by Mary Ellen Frost
"Ruby Miller is a wonderful lady and very helpful. She knows her business."

Raymond Irminger

December 11, 2017

5  out of  5 rating by Raymond Irminger
"Ruby Miller is one of the best agents we have ever had. Her office staff stand ready to assist you."

Danielle D

September 17, 2015

1  out of  5 rating by Danielle D


December 20, 2014

5  out of  5 rating by Kim
"I have been with Ruby's office for 20 years, ever since moving to Oak Ridge. You can't find a better insurance office in Tennessee. Prompt, professional, and provide a laugh or two. The few claims I have had were handled immediately. No hassles here. Rating A+"

lauren biloski

August 21, 2013

5  out of  5 rating by lauren biloski
"I absolutely adore everyone at Ruby Miller's office. They are very professional yet friendly and make you feel comfortable and well taken care of during an emergency. I can't imagine working with any other agent!"